Medical Transcription Service Company

The transcription services industry appears to be making its way to becoming one of the fastest developing industries in the years to come. In 2006, 14 million transcriptionists were working for a transcription business based in the United States alone. It is expected that by 2015, the number of transcriptionists would increase to close to 17 million. As legal enterprises and regulations increase, corporations have come to understand that transcription is an essential aspect of their operations.

Qualities of a Skilled Provider of Transcription Services

The following are some of the qualities which an expert transcriptionist, whichever be the field she is transcribing for, should possess.

• Good Typing Speed – The professional transcriptionist should be able to type fairly quickly so as to be able to meet even tight deadlines.

• Command Over English Language – The transcriptionist should be fluent in the English language, both the written and spoken forms. This includes excellent knowledge in English grammar and spelling and of similar sounding words with different meanings.

• Superior Listening Capabilities – The transcriptionist should be a good listener. She should be able to make out individual voices in speaker recordings involving multiple participants. She should be able to understand different accents and make out words spoken normally, very slowly or very fast.

• Sufficient Internet Awareness – The audio dictations would be uploaded onto the server. The transcriptionist would have to download them and then upload the finished transcription to the doctor or healthcare center. She would have to look up difficult medical terminology and drugs on the internet if working for the medical field. To achieve all of the above, she should have sufficient knowledge regarding the internet.

• Ability to Maintain High Accuracy – The transcriptionist should strive as far as possible to achieve a minimum of 99 percent accuracy every time. After this, the files would go to the quality control team that would cross-check them and make sure of their accuracy.

• Industry Knowledge – For example, if the person’s core area is medical transcription services, she should have adequate knowledge about medical terminology pertaining to specialties such as radiology, pain management, pathology, oncology, and more. The transcriptionists should be knowledgeable about human anatomy, diseases, drug names, and more as well. Without adequate knowledge, she would not be able to perform her task properly, accurately and within the requested turnaround.

• Problem Solving – Transcriptionists sometimes receive challenging audio dictations. They may receive audio with background noise or mumbled or garbled speech. It is at that time that they should make use of their problem solving skills to make sense of the audio.

• Commitment to Secrecy – Transcriptionists are bound by the oath of privacy and confidentiality. They are supposed to keep the patient information in the various documents or dictations they handle, strictly confidential. For medical transcriptionists, this is in keeping with the guidelines of HIPAA Compliance.

Easier to Judge

Having read through the qualities that an expert provider of transcription services should possess, it shouldn’t be difficult for you to judge whether a particular service provider is ideal for your requirements or not.

The medical transcription industry is set to grow. Important factors that will spur this growth:

• Increase in life expectancy: This has resulted in a growing population of older people. According to the U.S. Census Bureau brief on data from the 2010 Census the number of seniors is increasing faster than younger people. A growing and aging population will increase the demand for medical transcription services because seniors need more medical tests, treatments and procedures that need to be documented.

• The drive towards electronic documentation (pushed vociferously by the Obama administration) that can be shared across networks: Transcription facilitates electronic documentation which is the need of the hour. There is a growing need for electronic records and documents that can be shared easily and conveniently across networks of medical care providers, regulators, third party payers, patients, and health information systems.

• Rising physician responsibilities: Physician practices struggle to balance rising patient care responsibilities and administrative tasks in the face of changing regulations. So they will look to outsourcing medical transcription to maintain a viable and efficient practice.

Of course, the choice of the medical transcription company is everything. Accuracy, HIPAA compliance, security, solutions in customized TAT, and most important, competitive pricing, are the things a client should look for.

 

MTS Transcription Services (MTS) is one of the premier transcription companies in US providing affordable medical transcription services with 99% accuracy. This medical transcription company has been providing the services to clinics, multi-specialty hospitals, long term care clinics, health centers, and individual physicians for years now.

Focused on providing client-friendly solutions, MTS ensures professional, HIPAA compliant medical transcription service for all major specialties including anesthesiology, cardiology, dentistry, geriatrics, hematology, medical review, microbiology, pathology, radiology, and more. The company has trained US-based medical transcriptionists to attend to the various demands of its clients. The MTS transcription team can transcribe all types of medical reports, from history and physical reports, x-ray reports, and operative reports, to clinical notes and discharge summaries.

MTS offers physicians two choices for dictation - toll free telephone and digital recorders. Free digital recorders are offered for clients with a volume of above 5000 lines a month, provided they sign a contract of more than 6 months.

To ensure 99% accuracy, the company implements three levels of quality checking before the transcripts are finalized and delivered. Encrypted e-mail, browser based transfer, and FTP (File Transfer Protocol) are the options offered to ensure secure file transfer.

Clients also benefit from quality reports and best-in-class service. The document management platform is flexible and can efficiently accommodate all types of software and hardware requirements.

• Secure, user-friendly web-based documentation solution

• Convenient, flexible, dictation facilities - digital recorders and toll free dictation

• Three levels of quality assurance

• Turnaround time that suits client requirements (Stat to 24 hours)

• No obligation, FREE Trial service

• No long-term yearly contracts

• Client support and service on a 24/7/365 basis

MTS offers competitive pricing for medical transcription, with savings of up to 40%. Pricing is based on factors such as time limit, volume, specialty requirements and type of dictations. The company’s free trial is a great way to evaluate service quality.

About MTS Transcription Services

MTS Transcription Services (A Managed Outsource Solutions Company) is an Oklahoma-based medical transcription company, serving clients across North America for more than 7 years. The medical transcription services offered at MTS are secure and available 24/7. The company assures 99% accuracy and quick turnaround on all medical transcription projects.
Contact Information

Headquarters:

8596 E. 101st Street, Suite H

Tulsa, OK 74133

Main: (800) 670 2809

Fax: (877) 835-5442
 

Whether an individual practice or hospital, group practice, acute care facility, outpatient clinic, rehabilitation center or nursing facility, you should outsource medical transcription to minimize your workload. It is difficult to manage both patient care and clinical documentation simultaneously. You wouldn’t be able to do full justice to either of the tasks. Owing to tedious and monotonous nature of the task, errors are likely to occur in transcription and this could prove very costly to you. When you outsource, you have more time to devote to patients care, while having the assurance that your medical documentation is being handled professionally.

How the Medical Transcription Company Reduces your Workload

• No Need to Manage Software or Training – You don’t have to worry about recruiting new people for the job, or about providing them with the necessary training and software. You also don’t have to worry about what to do if one or more of your employees are on leave, thereby causing to a backlog issue.

• No HIPAA compliance worries – The responsibility of ensuring HIPAA compliance for transcription would rest with the service provider. Monitoring would be done at intervals to ensure that all guidelines are adhered to.

• Quality Audits to Ensure Accuracy – Your service provider would take care of this. The general strategy is a three-tiered process involving editors, medical editors and proof readers.

• Updating and Archiving – The services provided by the professional outsourcing company would make it easier and less time-consuming for you to manage and retrieve medical documents.

Other Benefits

Using outsourced medical transcription services assures many other gains:

• Experience and expertise for multiple specialties

• Experience and skill to cover a wide variety of medical records

• HL7 interface

• Electronic/digital signature facility

• Web-based review and editing enabled

• Different dictation and file transfer methods to choose from

• Choice of having transcription done within the US or performed by low-cost manpower in offshore countries such as India or the Philippines

• As far as possible, all your projects would be handled by the same team of transcriptionists

• Work reports delivered with the desired frequency

• Feeds for EPM or EHR

• Billing based on 65 character line

• No fees for underlining, bolding, headers or footers

• Cost savings of up to 40 percent

• Reduced backlog

• Convenient turnaround

• Free Trial

All these factors prove that outsourcing medical transcription can indeed minimize your workload and give you a host of other benefits as well.
 

Read on to know what to expect from a professional medical transcription company apart from a long and rewarding business relationship. It is well-known that outsourcing is more advantageous than performing the task in-house. It saves time, effort and energy which can be used for the actual profit generating core business processes of your healthcare practice. It can also help you avoid a backlog situation and contribute to effective risk management.

Benefits the Expert Medical Transcription Service Provider Would Offer

These are the benefits you can expect from your expert service provider:

• Flexibility – Flexibility is necessary for a client to want to use the solutions of a particular service provider. Providers of transcription solutions for the healthcare industry offer flexibility in different areas:

• Dictation Options – The common choices offered are toll-free number and digital dictation machines.

• File Transfer – The options for this are browser-based transfer with secure 256 bit AES encryption and FTP (File Transfer Protocol).

• Turnaround – The turnaround (within 24 hours) is usually favorable for projects of various volumes. You can specify what turnaround you expect.

• Custom Formatting – At the time of entrusting a project with the service provider, you just have to define the formatting specifications and guidelines to them. The transcription team would prepare the various medical reports accordingly.

• Versatility – A medical transcription company that has been in business for a fairly long time would be able to prepare a wide variety of medical reports for all medical specialties. Their specialty experience includes allergy and sleep medicine, occupational therapy, nuclear medicine, microbiology, toxicology and radiation oncology.

• Quality Interactions – An established service provider would have friendly and quality customer service personnel. You can expect them to interact with you in a very professional manner whether you want to discuss a new project or have queries pertaining to handling of a technical glitch.

• Affordable Pricing – When you outsource medical transcription services, you don’t have to spend for staff, capital equipment, management, training, software, IT equipment, quality control and other in-house transcription aspects. In this way, you can expect 30 to 40 percent reduction in your operating outlay.

• Efficient Quality Control – A reliable medical transcription company typically adopts a protocol of three-tiered quality auditing. This quality auditing would be handled by medical and language editors, and proofreaders.

• Finished Reports are Easily Accessible – Technology advancements have made the downloading and monitoring of files a smooth and practically flawless process. With just the touch of a button(s), you would be able to locate your files, track their progress and even edit them online.

• Electronic Signature Facility – The electronic signature or E-signature is a computer-based signature with which a healthcare professional can sign a transcription that has been found to be accurate and approved. Two advantages of this E-signature are:

• It can be provided from anywhere where there is computer and internet access after the physician has signed in with his username and password.

• The physician does not have to physically pull out the document to sign it.

The Knowledge Gained Would Help You Choose Wisely

Now that you are aware of what to expect from a professional medical transcription services company, you would be better able to judge whether a particular company is suitable for your requirements or not. You just have to ask questions pertaining to the aspects described above and see if you get satisfactory answers. A reliable service provider would also offer you a free trial. This would be very beneficial in helping you assess the company’s competence, cost-effectiveness and dependability.
 

You can reduce costs of operation by outsourcing medical transcription. You know how important a procedure transcription is for the healthcare industry. Unfortunately, it is also a non-profit generating and tedious task that does get repetitive and boring. Whatever the specialty (ies) your practice focuses on, the kind of medical records you need to prepare, and your desired formatting, the services of an outsourcing company can actually limit a host of expenses associated with medical transcription. You would actually save by 30 to 40 per cent compared to when you get the task performed in-house.

How Outsourcing to a Reliable Medical Transcription Company Helps

Given below are the many ways by which assistance from an expert service provider can help you contain costs:

Information Technology – Outsourcing reduces the expenditure towards information technology. The healthcare outsourcing companies would be using the same IT infrastructure for a number of clients. So the costs for the same would be shared between these clients. If you were performing the transcription in-house, you would have to pay the entire expenses all by yourself.

Capital Expenditure – You don’t have to pay for capital equipment such as furniture and headsets for the purpose.

Utility Expenses – The outsourcing solutions provider would pay for electricity and other utility requirements for the back office job. You pay for the task performed.

Staff Related Expenses – You won’t have to recruit staff exclusively to perform medical transcription. If you don’t have to employ new staff, you also don’t have to worry about giving them salary, insurance benefits, extra payments for overtime and for working on holidays or weekends, tax payments and so on.

Management Resources – It is the service provider’s responsibility to keep management staff for the task and entrust them with duties such as staffing, training and work supervision. So you would be considerably relieved of expenses associated with these management processes.

No Indirect/Hidden Charges – The medical transcription service provider would charge you only per line. So you don’t have to worry about indirect charges or hidden expenses.

Real Estate – To perform the task in-house, you would need some space (real estate). This problem and the related expenses are totally done away with when you outsource.

Choose Right

To ensure that you are able to reduce costs of operation by outsourcing medical transcription, you should find yourself the right service provider. A suitable service provider:

• Is HIPAA compliant

• Has many years of experience and plenty of clients

• Has a superior quality auditing system

• Has an email address as well as a toll-free number for customer support

• Offers different dictation and file transfer options

• Offers you the option of domestic or offshore transcription

• Offers custom turnaround

• Offers a free trial

• Provides volume discounts

A reliable transcription services provider can work as a virtual extension to your office, ensuring dedicated support for medical transcription.
 

HIPAA compliant emergency room transcription services for hospitals helps care givers to perform their tasks better and ensure that all records generated comply with HIPAA norms.

HIPAA and the pressures of the emergency room

HIPAA norms protect the privacy of the patient and it’s important that they are adhered to, notwithstanding the hectic pressure of the emergency room. In an emergency room, doctors and nurses operate in a high pressure environment and saving the life of the patient in a highly critical condition rightfully takes precedence. It is certainly expected that hospital staff members ensure the necessary privacy for the patient records pertaining to the emergency room. Outsourcing emergency room transcription services ensures the hospital staff can focus on the situation on hand, while the medical transcription company transcribes the vital information with due consideration for HIPAA guidelines.
 
Competent medical transcription service
 
To ensure error-free emergency transcription services, medical transcription companies employ state-of-the-art technology and tap into the expertise of trained and experienced transcriptionists capable of catering to the needs of hospitals, medical emergency centers, trauma care centers, individual healthcare practitioners, clinics and other healthcare centers.

Emergency room transcribers can usually transcribe medical evaluations, patient progress reports, medical history, discharge summaries, chart notes, physical reports, and any other information that must enter the emergency room record. Emergency room transcription services are available for different specialties including gastroenterology, cardiology, pediatrics, pathology, orthopedics, internal medicine, plastic surgery, and so one.

Transcription quality and other benefits

Something which hospital staff can never ensure in the hustle and bustle of an emergency room is quality of documentation, if they were handling it themselves. Professional emergency room transcription services generally come with three levels of quality checks. Most importantly, strict adherence to HIPAA guidelines is ensured. The other benefits of relying on the medical transcription services of a reliable provider include:  
 
• medical transcription services with accuracy levels of up to 99%  
• Transcriptions can be done domestically or internationally according to the needs of each physician
• Customized turnaround times (anywhere from 24 hours or less) according to the need of each physician
• Affordable pricing with savings up to 40%
• Convenient dictation methods: digital dictation machines and toll-free telephone dictation
• AAMT guideline 65 character line billing
• HL7 transcription interface
• 100% security in accordance with HIPAA guidelines
• Document Flow Management System
• 24/7 customer service and technical support

Thanks to these advantages, most health care entities are now depending on their medical transcription tasks. HIPAA compliant emergency room transcription services for hospitals can truly help them improve efficiency and avoid legal issues.

This article looks at what medical transcription involves and how it is done. In simple words, this back office task involves the conversion of physician dictations that provide the particulars about a patient encounter into paper or electronic format. The transcribed documents becomes medical records that can be conveniently viewed and consulted by physicians, specialists, nurses and other healthcare providers to ensure smooth and reliable patient care.

Medical Transcription – The Procedure

Step 1 – Transfer of Dictation - The physician sends his dictations (using toll-free number or digital dictation machine) to the company providing the transcription services. Whichever method is used, the dictation files reach the company’s secure servers. Olympus digital recorders, with superior sound and recording quality, are quite popular with physicians.

Step 2 – Accessing the Dictations - The dictations are downloaded by the service provider from its central server and assigned to the medical transcription team. Each file is provided a separate job ID to enable easy identification.

Step 3 – Transcription - Transcriptionists use a computer, headphones, foot pedals, and word processing package to perform their job. The transcription listens to the dictation using the headphones. The dictations are transcribed into text format using word processing software such as Microsoft Word. Foot pedals enable playing and replaying of dictations for checking and making corrections if required. To transcribe digital dictations, the headphones are connected to the computer’s speakers or sound card, while the foot pedal is plugged into the PC’s serial port.

In the course of transcription, the transcriptionist may have to make use of several references and online resources to check up on terminology, drug names, spelling and other information pertaining. This includes:

• Stedman’s Electronic Medical Dictionary

• Spell checker applications

• Medical specialty books

• American Drug Index

• Thesaurus

• Style Guide

• Medical publications, newsletters and journals

Various sound/media players and converters are also used to improve pitch and speed for better clarity, making transcription easier.

Step 4 – Quality Checks – The transcripts are checked for accuracy in spelling, information, formatting, standardization, and other factors. Care is taken to achieve an accuracy level of 98 percent and above.

Step 5 – Transfer of Transcription – Depending on the physician/healthcare practice’s preference, the transcripts are delivered by FTP or a secure (minimum 128 bit encryption) browser.

Step 6 – Downloading of Transcripts – The healthcare practice/physician can retrieve the completed transcripts from the account they have with the service provider.

Professional Medical Transcription Services ensure HIPAA Compliance

A professional medical transcription service provider would ensure medical transcription in compliance with HIPAA (Health Insurance Portability and Accountability Act) stipulations. All employees and infrastructure are made to adhere to the necessary security regulations, so no sensitive patient information leaves the company’s premises or falls into unauthorized hands.

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Quality and accuracy are very important for medical transcription processes, as physicians have to refer to the healthcare data of their patients frequently. At present, many leading medical transcription firms offer accurate medical transcription services that help healthcare facilities and practitioners maintain error-free medical reports. Leading multi-specialty hospitals, rehabilitation clinics, long-term treatment care centers, acute care clinics, nursing facilities, and individual practices are greatly benefited from these services.

Accurate Records Help Schedule the Right Treatment Solutions

Accurate healthcare reports are important for medical professionals to plan and schedule the right treatment procedures. Therefore, while transcribing medical documents it is necessary to pay attention to a series of factors such as spellings, format of reports, spacing, capitalization, quotation marks, semi-colons, and commas. Any sort of errors in these aspects can adversely affect the quality and accuracy of the transcripts.

Outsourcing medical transcription jobs to professional companies will help you benefit from quality documentation procedures. Their perfectly coordinated medical transcription services ensure accurate medical reports in a timely manner. Dependable medical transcription companies provide many other benefits such as:

• Eliminate expenses involved in maintaining staff and infrastructure for doing in-house transcription

• Minimize your documentation workload

• Maintain error-free medical reports in convenient file formats

• Easy retrieval of patient records

• Allow you to focus more on patient care and other core activities

Multi-level Quality Control to Ensure Data Accuracy

Outsourcing companies to offer consistent and accurate medical transcription services are equipped with up-to-date technology platform, which can be easily customized according to client requirements. Most experienced medical transcription companies offer flexible and convenient dictation options such as digital dictation machines and toll free number. Moreover, their transcriptionists are skilled and have ample knowledge about the different medical terminologies; they transcribe medical records with excellent precision within minimum time. Further, to ensure 99% accuracy, the transcribed files are carefully evaluated by experienced quality controllers comprising proofreaders, editors and medical analysts. Medical transcription solutions provided by a reliable medical transcription company ensure error-free transcripts for:

• History and physical examination reports

• Procedure notes

• Progress notes

• Clinic notes

• Discharge summaries

• Operative reports

• Clinic notes

• Laboratory reports

• Follow-up notes

• Narratives

• Letters and much more

Reputable medical transcription companies strive to serve their clients in an efficient manner. These firms provide complete security and confidentiality for all your medical records, precisely following the latest HIPAA norms, ensuring that patient records are protected from unauthorized access, retrievals, modifications, updates and deletions. Their organized medical transcription outsourcing services will have the following features:

• Secure 256 bit AES encryption

• Electronic signatures, HL7 compatible

• 3 tier quality control

• EMR (any electronic) interface, transcription server interface

• Browser based transfer of files

• Competitive pricing : with 30% to 40% cost savings

• 100% HIPAA compliance

• Rapid turnaround time: with standard 24 hour TAT and STAT options

• Continuous customer support (24/7/365 days)

Outsource to an Established Company

Reliable transcription companies also offer a free trial of their services, which will give you a chance to evaluate the quality and accuracy of the services, absolutely free. Medical professionals and practices should select an established medical transcription firm to outsource medical transcription jobs. Partnering with such a company will streamline your medical transcription processes and help you function in a more organized manner. Consistent medical transcription services will surely enhance the efficiency and productivity of your practice.
 

Colonoscopy transcription is the process of creating medical records of patients, converting the physician’s dictation into text format. Colonoscopy transcription services should be accurate, speedy, cost-effective and secure. To ensure that all these criteria are met, the process requires the right team, and the right technology. The best solution to ensure that all the necessary criteria are met is to outsource the entire process to a professional medical transcription company.

Colonoscopy transcription services include transcription of patient history, physical examination report transcription, transcription of consultation notes, diagnostic notes, progress notes and operative notes; transcription of follow-up procedures and discharge summaries. Apart from these, colonoscopy transcription also provides accurate transcriptions for:

• Preoperative diagnosis

• Postoperative findings

• Medications

• Treatment procedural notes, and more

Outsourcing colonoscopy transcription provides healthcare facilities with numerous advantages.

Advantages You Can Expect

Free up time of professionals: Medical transcription outsourcing frees up the valuable time of your support staff, managerial staff, and administrative staff apart from helping you make the best use of your own limited time.

Focus on core business: Medical transcription outsourcing helps healthcare professionals focus more on core business activities, by reducing their documentation burden significantly.

Cost savings: Savings on cost of transcription (both direct as well as indirect cost) is perhaps the most significant advantage of outsourcing colonoscopy transcription services. The cost savings can be as high as 30% – 40% based on the expertise of the service provider.

Benefit from the knowledge of colonoscopy transcription service provider: Healthcare facilities can benefit immensely from the expertise of professionals in the medical transcription company. You can gain access to an expert team and skilled services by outsourcing colonoscopy transcription.

Improved quality: To deliver superior quality transcription solutions, medical transcription companies employ a team of experienced professionals including editors, proofreaders, quality controllers and medical experts. Each and every report transcribed is reviewed and cross-checked by the quality assurance team.

Flexible modes for capturing dictation, multiple modes of document delivery and HIPAA compliance are among the other benefits. Another important benefit of outsourcing colonoscopy transcription is that backup copies of patient data are created and safely stored. These are available at the servers of outsourcing companies, which makes it easier to search and access patient records.

In order to fulfill the colonoscopy transcription requirements of physicians, medical transcription companies in the United States offer comprehensive, reliable colonoscopy medical transcription services at cost-effective rates. To achieve maximum benefit out of outsourcing colonoscopy transcription work, healthcare professionals should hire medical transcription companies that offer reliable colonoscopy transcription services at cost-effective rates.